We believe that any business, regardless of size, should be able to sell worldwide. At Easyship, their mission is to tear down the last barrier of eCommerce: shipping. Your listings will automatically be eligible for eBay International Shipping.EasyShip is empowering eCommerce sellers with worldwide shipping. When only domestic services remain, your job is done. Update your current and future listings by removing all international shipping options from your business policies. Your listings will automatically be eligible for eBay International Shipping. Within Seller Hub, you can use the bulk listing tool or update your listings individually. Update your active listings by removing all international shipping options. If your current listings offer other international shipping options, you may need to manually update your listings. Scroll down to the bottom of the page and click “Revise it.” Select “Done” in the top-right corner of the ‘Excluded locations’ window.ħ. Then select the locations you don’t want to ship to under the international section. Navigate to your Preferences and to Excluded locations. If you don’t have any exclusions set, within the Shipping section click “See shipping options” and select the toggle to the right of Excluded locations. Then select all the locations in the international section.Ħ. If you already have exclusions set, navigate to your Preferences and to Excluded locations. Within your Active listings, click “Edit” within the listing you’d like to update.ĥ. Hover over “Listings,” then select “Active” from the dropdown.ģ. Go to the My eBay dropdown menu and select “Selling.”Ģ. To manage shipping exclusions on an individual listing:ġ. To see all options, watch our how-to video guide or download the PDF guide. There are multiple ways to manage country exclusions. Want to update your settings to prevent sales to a specific country or region? Please note that you’ll decrease your buyer pool and limit your selling opportunities when you apply exclusions. You can check the status of existing claims by contacting PIP (Parcel Insurance Plan) at:Įmail: select the chat button on Yes, both previous and new exclusions will apply. When finished, select the “File the claim” button at the bottom of the page.Ĭlaims must be filed no later than 90 days from the date the shipping label was created. Screenshot of buyer’s complaint message or dispute details regarding the lost or damaged itemĤ.Enter the following additional information: Enter the claim information and your PayPal email address.ģ. Was your item damaged or was your shipment lost?Ģ. To file a claim, go here and enter the following information in the form:ġ. You can reduce the amount of the claim if your shipment was only partially lost or damaged, however the claim amount cannot be more than the item's sold price. If you believe your shipment was lost in shipping, you must wait 30 days to file a claim. If the ZIP code on your shipping label doesn’t match the ZIP code you’re shipping from, the carrier may charge you additional postage.Įach eBay standard envelope shipment includes a $20 shipping protection plan on single item orders, and up to $50 on combined orders, to help in case of lost or damaged items. Keep your address up to date in your eBay account and be sure that your return address ZIP code matches the ZIP code you’re actually shipping from.įor instance, if your business has locations in multiple states or the package drop off location near your work has a different ZIP code than the one near your home, be sure to use the correct ZIP code on your return address when shipping. The shipping service you select along with the shipping zone will determine the price of postage.
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